Awards & Recognition
Two decades of quality service and social impact, recognised by national bodies and industry alike, and backed by internationally accredited management systems.
Certifications & Accreditations
Data Protection Trustmark
Certified for responsible, accountable handling of personal data, the trust standard for customer information. Certified by IMDA.
ISO 9001:2015
Internationally accredited Quality Management System, ensuring consistent, well-governed service delivery.
ISO 22301:2019 BCMS
Business Continuity Management System certification, resilient operations that keep running when it matters.
ISO/IEC 27001:2022
Information Security, Cybersecurity and Privacy Protection management system, certified for the provision of contact centre services.
BizSafe Level 3
Workplace safety and health management recognised under Singapore’s BizSafe framework.
Progressive Wage Mark
Accredited for paying progressive wages that uplift lower-wage workers, recognised by SBF, MOM, NTUC and SNEF.
Awards & Social Recognition
Champion of Good 2025
Awarded on 17 July 2025 by the Company of Good under the National Volunteer & Philanthropy Centre (NVPC) for corporate social impact, recognised through 2028.
Registered Social Enterprise (raiSE)
A registered social enterprise under the raiSE framework, business as a force for reintegration.
Best Contact Centre Team Leader
Industry recognition for leadership excellence on the contact-centre floor.
Best Employee Recruitment & Retention Program
Recognised for building an inclusive, low-attrition workforce with genuine career pathways.
CCAS: Contact Centre Association of Singapore
A national award history spanning two decades of contact-centre excellence.
- 2014Best Contact Centre Team LeaderGold & Silver
- 2014Best CC Employer Recruitment & Retention ProgramBronze
- 2011Judges Special MentionIndividual Category
- 2009World Best Outsourced PartnershipGold
- 2009World Leader AwardSilver
- 2009World Community SpiritBronze
- 2009Best Contact Centre Leader / Agent / Community Spirit
- 2006Singapore Best Outsourced Contact CentreGold
- 2006Regional Best Outsourced Contact CentreGold
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